FAQ's
Payment is required on the day of service after each consultation. Payment can be made with debit card, credit card (Visa & MasterCard), cheque or cash. Depending on your private health insurance, we have the ability to offer you ‘on-the-spot’ rebate claiming if you bring in your private health insurance card on the day of treatment, that way you only pay the gap. Please contact us for an up to date list of charges.
Of course, while all our team are experienced in working with high level athletes, the majority of the work we do is with the general population (elderly, teenagers, etc). So whether you want to walk, run, ride or just live life to the fullest, we can help.
We require notification of cancellation on the day prior to your scheduled appointment; otherwise a cancellation fee will be incurred. We realise that appointments made well in advance can be difficult to remember, so to prevent you from forgetting we send an email reminder the day before your appointment. Alternatively we can send an SMS reminder to your mobile or call you. Please notify our reception if you would like this option.
All day parking is available on Cotham Road (there are 2 hours of clearway times), and 2 hour parking is available in Adeney Avenue. Limited onsite parking is also available under the hospital. Onsite disabled car parks are available.